Responsibilities:
- Manage and maintain business software and internal applications.
- Provide technical support for application and software-related issues.
- Support software installation, configuration, upgrades and integrations.
- Manage databases, user access, backups and system documentation.
- Coordinate with software developers and external vendors.
- Recommend software improvements based on operational requirements.
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering or IT.
- Minimum five years of relevant software or application-support experience.
- Strong troubleshooting, database and systems-support skills.
- Knowledge of cybersecurity, data backup and access-control practices.
- Experience supporting enterprise or billing software will be preferred.
GENERAL REQUIREMENTS
- Relevant Bachelor’s or Master’s degree from an HEC-recognized institution.
- Minimum five years of relevant professional experience.
- Strong communication, computer, analytical and problem-solving skills.
- Practical experience relevant to the advertised position.
- Gas, energy or utility-sector experience will be preferred where applicable.
- Fresh graduates and applicants with less than the required experience will not be considered.
- Female candidates are encouraged to apply.
- Applicants must clearly mention the position title in their application.
Location: Lahore
Email: hr@ugdc.com.pk